Iguana Sell is committed to ensuring that our online shop can be used by everyone, whatever their circumstances, whichever assistive technology they rely on and whichever device they browse from. We work continuously to improve the accessibility of our site, guided by the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, and by the harmonised European standard EN 301 549.
On iguanasell.co.uk you can view, compare and purchase writing instruments, watches and accessories.
The process is the same for every order: you find a piece through the navigation menus or the search, open the product page, choose the variant you would like — the nib width, for example — and add it to your basket. The basket shows prices, quantities and the subtotal, and from there you move to checkout, where you enter your delivery address and payment method and complete the order. You then receive an email confirmation with all the documentation relating to your purchase.
You do not need to use the online shop to place an order. If navigating the site or completing a purchase is difficult for you, for any reason at all, we will take your order personally by telephone or by email.
Our specialists will advise you on the piece, confirm availability, price and delivery time, place the order and send you every document relating to it. This route is open to you at any time, at exactly the same prices and conditions as the website, and at no additional cost.
Our website develops continuously. We assess it using automated auditing tools, supported by manual checks carried out using the keyboard alone. What those assessments find feeds directly into our development work: accessibility forms part of every change we make to design or code.
If you come across anything that makes our website difficult to use, please tell us so that we can put it right. Every message helps. And if you would like to place an order in the meantime, we will take it with you over the telephone.
We respond within one to two working days and will tell you how and by when we intend to address what you have raised.
This statement was prepared on 01 April 2026 and last reviewed on 14 August 2026.
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