Pens
Authorised Pilot Retailer
Pilot Custom 823 Amber Fountain Pen
Colour: Amber
· Ref: NC823AF
£311£365
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VAT incl.
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Colour: Amber
Authenticity
Authorized Pilot dealer
Warranty
Official Pilot warranty
Shipping
DHL Express - with tracking
Returns
30 days from delivery
Overview
The Pilot Custom 823 fountain pen in amber makes its ink supply part of the design, revealing the reservoir through a translucent smoked-amber body.
The smoky amber tint lets you see the ink held directly in the barrel, turning transparency into a practical part of the design. Gold trim picks up the warmth of the resin, and the rounded barrel and cap preserve the traditional form of the Custom family.
Introduced in 2000, the Custom 823 uses a built-in vacuum plunger for bottled ink. Returning the plunger creates the vacuum used to fill the reservoir, so there is no cartridge or converter inside. A 14k gold nib and screw-on cap complete the fountain pen. It comes in a Pilot gift box with silver satin lining and a 70 ml bottle of Pilot Blue fountain pen ink.
Made in Japan, it measures 149 mm capped, 131 mm uncapped, and 164 mm with the cap posted. The barrel is 12.5 mm wide, and the pen weighs 29 g capped and 19 g uncapped.
At a glance
- Resin body
- Amber finish
- Gold trim
- 14k gold nib
- Vacuum filling system for bottled ink
- Screw-on cap
Specs
Body
Finish
Polished
Material
Resin
Surface finish
Polished
Trim
gold
Color
Amber
Nib
Material
14k gold
Brand
Pilot
Cap
Clasp
Screw-on
Mechanism
System
Vacuum plunger for bottled ink
General
Country of manufacture
Japan
History
Collection
Custom introduced in 1971 to accommodate individual writing preferences
Model
Custom 823 introduced in 2000
Included
Contents
Pilot gift box with silver satin lining; 70 ml bottle of Pilot Blue fountain pen ink
Product
Brand
Pilot
Collection
Custom
Reference
60556
Model
Custom 823 Amber Fountain Pen
Dimensions
Capped length
149 mm
Uncapped length
131 mm
Posted length
164 mm
Barrel width
12.5 mm
Weight
Capped
29 g
Uncapped
19 g
Questions & Answers
Can I check the ink level through the barrel?
Yes. The translucent smoked amber body lets you see the ink held inside the barrel, where the vacuum filling system stores it.
Should the rear knob be open while I write?
For continuous writing, hold the nib upward and loosen the rear end cap until there is a gap of about 2 mm between it and the metal ring. After writing, hold the nib upward and gently screw the end cap fully closed.
Does the Custom 823 use cartridges or a converter?
Neither. The Custom 823 has a built-in vacuum plunger that fills the barrel with bottled fountain pen ink. The plunger’s return stroke creates the vacuum used for filling.
What is included with this fountain pen?
The fountain pen comes in a Pilot gift box with silver satin lining and includes a 70 ml bottle of Pilot Blue fountain pen ink.
How should I clean the pen before changing ink colors?
Fill and empty the pen with clean water several times before adding a different ink color. For the exterior, use a soft, slightly damp cloth and avoid solvents and abrasive cleaners.
Still have questions?
Talk to a specialist
Verified Reviews
FAQ
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With over 15 years in the luxury market, we guarantee the authenticity and quality of every piece we sell.
Your order arrives brand new in its original Pilot packaging, with all official documentation and the Pilot warranty card, stamped and dated by us.
The warranty covers manufacturing defects. It doesn't cover normal wear and tear or accidental damage — and on watches, it doesn't cover straps, bracelets, or batteries.
Questions about a specific piece? Our specialists are happy to help. [Contact our team →]
Questions about a specific piece? Our specialists are happy to help.
Yes — free DHL Express shipping on all UK orders of £400 or more.
- Orders from £150 to £399.99 ship DHL Express for a flat £9.90
- Orders under £150 ship DHL Express for a flat £19.90
Every order ships with a tracking number, so you can follow your package every step of the way. Shipments are fully insured and delivered by DHL Express with signature required.
Most in-stock orders arrive within 1-2 working days of dispatch.
No — the price you see at checkout is the price you pay.
Our prices include VAT, and nothing is added beyond the delivery charge shown.
DHL will never ask you for a payment on delivery, and no surprise invoice arrives afterward.
No handling charges, no processing fees, nothing added at the door.
We accept all major credit and debit cards, Apple Pay, Google Pay, PayPal, and bank transfer.
- Credit and debit cards — Visa, Mastercard, American Express
- Apple Pay and Google Pay — one-tap checkout, nothing to type
- PayPal — with PayPal Buyer Protection on every purchase
- Bank transfer — often the preference on higher-value orders
Every transaction is fully encrypted, and we never store your card details.
Paying in instalments. Choose PayPal at checkout and you may be offered the option to spread the cost, including interest-free plans on qualifying orders. Plans, terms and eligibility are set by PayPal and shown before you confirm, with no obligation.
Paying by wire, or buying more than one piece? [Contact our team →] and we'll take care of you personally.
You'll find availability on every product page, right above the Add to Cart button. Here's what each status means:
"Dispatched next working day" or "Only 1 left" — the piece is in our warehouse and leaves the working day after you order.
"Dispatched within X working days" — the piece is held at our secondary warehouse. We allow a few days to inspect and authenticate it before dispatch.
"Check delivery date" — the piece is available to order, but we confirm the exact date with the brand. As soon as you order, we contact the manufacturer and email you an estimated date.
Need something by a specific date? Tell us and we'll check before you buy. [Contact our team →]
You have 30 days from delivery to return your order.
How returns work. Just let us know and we'll email you a prepaid DHL Express return label — you never have to arrange a shipment or pay anything up front. The return cost is deducted from your refund. If the piece arrived damaged or wasn't what you ordered, the return is on us.
Your refund options.
- Credit (issued as a gift card) — processed almost immediately once your return reaches us
- Refund to your original payment method — typically 5–10 working days, depending on your bank
To qualify for a full refund, the piece must:
- Be unused and in perfect condition, with no signs of wear
- Include its original packaging and outer box
- Include all original documentation, accessories, and the warranty card
- Not be engraved or personalised — custom pieces are made to order and can't be returned
Not sure whether something qualifies? Ask us before you ship it back — we'll tell you straight. Contact our team.
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