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FREQUENTLY ASKED QUESTIONS

 

Click on one of the categories to find an answer to your question.

SHIPPING

Where is my order?

Estimated Delivery Time

Custom Duties

Shipping Cost

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PAYMENTS & REFUNDS

Payment Methods

How does it take get a refund?

Do you charge sales taxes?

Pre-order a product

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RETURNS & CANCELLATIONS

Return a product

Cancel my order

Will I be charged for the return?

Return a gift

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PRODUCTS

Order a product

Are you an Official Retailer?

Warranty cover

Wrap package as a gift

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